Staff and Board


Our staff are dedicated professionals who are passionate about serving immigrant and refugee populations. They are committed to making Indianapolis a welcoming, inclusive city for community residents, old and new.

Terri Morris Downs
Executive Director
(317) 808-2340
Graham Melendez
Office Manager | Client Services
(317) 808-2326
 Amy Shackelford, MSW, MPH
Client Services Director


Board of Directors

The Board of Directors helps guide the Immigrant Welcome Center. Many work with or represent immigrants and refugees, and all have a deep commitment to community service and social justice.

Richard C. Miller

Retired, E.D. Bullard Company
Neelay Bhatt
Vice President
PROS Consulting
Maria Pimentel-Gannon 
Founder, Necessary Ingredients for a Simple Existence (N.I.S.E.)
Jackie NytesTreasurer
Indianapolis Public Library
Angela Adams
Adams Immigration LLC
Amy Minick Peterson
IWC Founder
Patrick Tamm
Indiana Restaurant and Lodging Association
Robert Postlethwait
Retired, Eli Lilly & Company
Naomi Kwang
Barnes & Thornburg
Mario Rodriguez
Indianapolis Airport Authority
Karen Friss
Immediate Past President
Uzma Kazmi
PNC Bank